Remote Help Support

1. Download a small executable that will allow our techs to connect to your computer
   Windows download
   or
   Mac download

    
2. Launch the downloaded program.
   It may be in your Downloads folder.
3. Give the 9-digit number to our support team.

When you want to end the support session, be sure to quit the program.

This ensures your computer cannot be remotely accessed any more until you download and run the program again.